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Default Counseling Collections Agent - Bedford

Collects payment on assigned delinquent accounts by reviewing documentation, contacting customers/clients by telephone and/or written correspondence and arranging repayment schedules in order to minimize loss to the organization.
Basic Qualifications
High school diploma or equivalent
Minimum one year of experience in collections and/or customer service activities
Preferred Skills/Experience
Some knowledge of loan collection policies and procedures, fair debt collection practices, and related laws
Strong customer service/relations skills
Ability to identify and resolve exceptions and to organize and interpret information
Good verbal and written communication skills



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